Mō mātou
About us
He waka eke noa | We are all in the waka together
The mahi/work of the Board is to promote and protect public interest by providing mechanisms to ensure that psychotherapists are qualified, competent and fit to practise.
The functions of the PBANZ office can in part be identified by its organisational structures. See the organisational structure diagram.
Enquiries about the work of the Board and the PBANZ office should be directed to the Operations team at [email protected].
Board values

Our values guide how we regulate psychotherapy in Aotearoa—ensuring safe, ethical, and compassionate practice that protects both the public and the profession.
- Pōno (Integrity)—We act with honesty, fairness, and transparency in all we do.
- Kaitiakitanga (Guardianship)—We protect the wellbeing of the public and the profession, ensuring safe and sustainable practice.
- Tika (Justice)—We uphold what is right and just, promoting equity and inclusion for all.
- Aroha (Compassion)—We treat people with kindness, empathy, and respect, placing wellbeing at the heart of our work.
Pōno (Integrity and Truthfulness)
We uphold honesty, accountability, and transparency in everything we do. Our commitment to integrity means:
- Maintaining the highest ethical standards in regulating the profession;
- Acting consistently and fairly when applying rules and standards;
- Valuing truth and authenticity in all our relationships, especially with tangata whaiora (clients) and the public.
Kaitiakitanga (Guardianship and Stewardship)
We recognise our responsibility as guardians of the psychotherapeutic profession in Aotearoa. Kaitiakitanga guides us to:
- Ensure safe, competent, and culturally responsive practice;
- Protect the mana and dignity of all people;
- Steward the profession with care and sustainability for future generations.
Tika (Justice and Doing What is Right)
We are committed to fairness, justice, and principled action. This includes:
- Making lawful and evidence-informed decisions;
- Ensuring equity and due process in our regulatory role;
- Promoting inclusive practices that reflect the diversity of our communities.
Aroha (Compassion and Empathy)
Compassion shapes how we relate to people—with humanity, understanding, and respect. Guided by aroha, we:
- Place tangata whaiora wellbeing and dignity at the centre of our work;
- Foster respectful and supportive relationships with practitioners and stakeholders;
- Nurture a culture of care, healing, and mutual respect.